Wednesday, November 4, 2009

Scam Alert: Helpful Hackers

Offers of tech support could be attempts at identity theft

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They claim to be Internet security watchdogs offering help with a computer virus you mistakenly downloaded. Their real intention: to get remote access to your files.

It’s the “tech support scam,” a ruse that has made headlines overseas and now is quietly targeting computer users in this country.

It starts with a phone call from someone claiming to be from a software provider such as Microsoft, Norton or McAfee, or your computer’s manufacturer. (Other callers say they represent Support on Click, a firm based in India.) You are told that your computer has a virus and may be in danger of losing all stored data, but the caller can help avoid that—if you follow his instructions. AARP

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